Careers2021-10-05T12:45:40-04:00

Substance Use Disorder Careers

Livengrin Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Current Job Openings

Biller and Collector – Full time position. Bensalem Campus.

Responsibilities:

  • Calls insurance companies and patients for overdue balances.
  • Prepares and submits clean claims to various insurance companies either electronically or by paper.
  • Answers questions from patients and insurance companies.
  • Reconciles accounts.
  • Discusses and sets up payment arrangements with patients.
  • Performs various collection actions including contacting patients by phone and/or mail, correcting and resubmitting claims to third party payers.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Assists co-workers when necessary.
  • Works as a team player in a team atmosphere.
  • Works occasionally with minimal supervision.
  • Handles special projects as delegated.

Qualifications & Experience:

  • High School Diploma or its equivalent.
  • Experience with medical billing and collection and cash posting.
  • Familiar with medical terminology and of “Explanation of Benefits”.
  • Knowledge of payment denials.
  • Good math aptitude.

Financial Counselor – Full time position. Bensalem Campus.

Responsibilities:

  • Remains in communication with Admissions staff regarding relevant financial information.
  • Meets with patients within the first few days after admissions to discuss any relevant financial information such as payment plans, current balance owed, back balance, Charity Care/scholarships and complete all necessary documentation.
  • Follows up with patient throughout entire inpatient treatment to ensure patient is always aware of their financial obligation, charity care/scholarship status, and continued payment options. Assists with patient benefits verification as needed.
  • Sets up all reoccurring payment transactions in Payeezy and follows up on credit card denials on a weekly basis.
  • Makes outbound calls to work with patients that may owe balances, or, who have defaulted on payment plans. Refers accounts to collections when appropriate.
  • Reviews daily records of admitted patients to ensure that insurance and auth information is accurate and communicates necessary updates to admissions and/or UR staff.
  • Assist with maintaining open communication between admissions, UR and Business Office.
  • Creates Daily Deposit Packets for all payments collected and reports information to finance daily.
  • Reviews and corrects all patient payments collected by admissions for accuracy; makes any necessary corrections and ensures that all payments are balanced.
  • Responsible for verifying patient insurance benefits within a defined time frame.
  • Works with residential counselors & patient care coordinators to verify patient financial obligation prior to change in level of care as requested.
  • Responds promptly to any inquiries, provides high level customer service and adheres to all processes and procedures.
  • Assists with mailing self-pay statements as needed. Assists billing department with payment posting.
  • Completes PA Wits GPRA 6 months follow up calls.

Qualifications & Experience:

  • Preferred Bachelor’s degree.
  • Preferred 1-2 years’ experience in healthcare.
  • Must have experience with insurance verification and mathematical skills including percentages.
  • Knowledge of computer operations and a multi-line telephone system is required.
  • Knowledge of computer operations.

Substance Abuse Counselor, Outpatient Services – Part time position. Bensalem Campus; Full time position. Lehigh Valley Outpatient Office.

Responsibilities:

  • Provides individual, group, couple and family counseling sessions to patient population and their families in a professional and competent manner.
  • Facilitates psychoeducational groups.
  • Functions as a Case Manager for existing patient caseload.
  • Responsible for maintaining clinical chart including, but not limited to Intake and Assessment, Diagnostic Summary, Treatment Plans, Progress Notes, Consult notes, Discharge Summaries, Continuing Care Plans and other documents as is required.
  • Develops patient focused, meaningful treatment plans.
  • Provides diagnostic intake assessment & evaluation utilizing ASAM and PCPC criteria.
  • Ensures competent management of co-occurring treatment needs.
  • Coordinates services, including precertification, concurrent reviews, and making necessary referrals within confidentiality guidelines and practices.
  • Conducts educational seminars to patient population in a professional and competent manner.
  • Attends all staff meetings, trainings, and committees as requested.
  • Assists in marketing functions when appropriate.
  • Responsible to meet all Federal, State and Local confidentiality requirements at all times.
  • Provides other assistance as requested by their direct supervisors.

Qualifications & Experience:

  • Master’s degree from an accredited college preferred. Minimum of a Bachelor’s degree.
  • License and/or certification or must be actively working towards.
  • Knowledge of Substance Use Disorder (SUD) treatment and/or ASAM criteria required
  • Ability to handle physical workload
  • Ability to build rapport with patients
  • Excellent written and verbal communication skills
  • Strong leadership qualities

Program Manager – Full time positions. Center City Philadelphia Outpatient Office. Oxford Valley Outpatient Office

Responsibilities:

  • Assist in the development/monitoring of financial and clinical objectives, policies, and standards for care of patients that reflect the mission of the facility.
  • Participates in staff adherence to Foundational policies and procedures.
  • Recommends and implements an effective staffing plan that will accomplish program objectives and standards of care and promotes the optimal utilization of staff.
  • Maintains an active clinical caseload and subsequent required documentation.
  • Monitors standards for the measurement of the quality and quantity of care as determined by clinical and quality leadership in accordance to state, local and other such oversight/monitoring organizations.
  • Facilitates an interdisciplinary team approach in planning services for patients.
  • Maintains an effective system of records and reports.
  • Maintains administrative and clinical oversight for program operations including the provision of clinical supervision as necessary.
  • Provides regional counseling center level interpretation of performance metrics to the Director of Outpatient Services as determined.
  • Presents localized clinical programming at conferences, workshops and various scheduled marketing functions as directed by the Director of Outpatient Services.

Qualifications & Experience:

  • Master’s Degree from an accredited college in a related field.
  • Licensed clinician in PA or credentialed through PCB as a Certified Clinical Supervisor.
  • Two years of experience in a human service agency, preferably in a drug and alcohol setting, which includes supervision of others, direct service and program planning.
  • Experience in budgeting and fiscal planning preferred.
  • Strong project management skills.
  • Strong analysis and critical thinking skills.
  • Deadline and detail-oriented.
  • Strong leadership qualities.

Driver – Per diem position. Bensalem Campus.

Responsibilities:

  • Transports patients to and from destinations relating to business conducted by the Foundation.
  • Completes transportation requests and notifies manager of any issues
  • Uses route navigation apps to map the best routes to destinations
  • Safely drive company vehicles by following set rules and regulations
  • Interact with customers in a professional manner
  • Drives in inclement weather when necessary

Qualifications & Experience

  • Must have a high school education or equivalent
  • Must have a valid driver’s license
  • Must be capable of performing the duties of the jobs
  • Must be willing to work flexible hours
  • Basic knowledge and understanding of addiction
  • CPR/first aid certification is desired

Behavioral Health Technician – Per diem positions. Bensalem Campus.

Responsibilities:

  • Maintains an orderly and therapeutic environment for patients.
  • Monitors patients regularly.
  • Shares observations regarding patient behaviors and other relevant information.
  • Performs search of patient belongings according to protocol and documents in the electronic health record.
  • Assists with the completion of required paperwork upon patient admission.
  • Orients newly admitted patients to Livengrin policies, expectations and daily schedule.
  • Performs patient rounds according to company policy and documents accordingly.
  • Performs room searches as required.
  • Conducts educational seminars and lectures to patient population in a professional and competent manner and documents in the electronic health record.
  • Monitors patient meetings and lectures.
  • Documents necessary information in the electronic health record.
  • Supports the clinical staff as needed.
  • Assists in the planning and implementation of patient activities.
  • Completes inventory of various items and restocks forms and handouts related to patient orientation and other programs.
  • Handles patient admission in conjunction with nursing staff during overnight.

Qualifications & Experience:

  • High School Diploma or its equivalent
  • Demonstrated interest in working in the addiction treatment field through documented training and/or education or stable personal recovery
  • Possesses basic knowledge of addiction concepts and effects of alcohol and drugs
  • Familiar with utilizing Microsoft office

Staff Nurse – Per diem positions. Bensalem Campus. 

Responsibilities:

  • Demonstrates clinical understanding of both drug and alcohol toxicity, consistently and correctly identifies patients in states of detoxification; consistently and correctly identifies signs of withdrawal, demonstrates skill in detecting drug side effects and/or interactions.
  • Completes the admission assessment; identifies and prioritizes needs of the addicted patient within eight hours of admission.
  • Performs routine nursing functions necessary at the nurses station.
  • Transcribes physician orders.
  • Administers medications and orders patient medications as needed.
  • Observes patients and writes progress notes.
  • Processes unit admissions and discharges.
  • Maintains accurate log, completes all paperwork and updates 24 hour report.
  • Participates in continuing care planning process.
  • Completes medication checks during third shift.
  • Reports pertinent data to staff on the following shift.
  • Observes and records patient behaviors and reports pertinent information.
  • Demonstrates follow-through with prescribed treatment and/or issues outlined in treatment plan.
  • Communicates accurate information to oncoming shift and effectively and consistently gives change of shirt report.
  • Initiates and participates in coordination of care with members of the multidisciplinary chemical dependency treatment team.
  • Demonstrates knowledge of diverse nursing procedures to treat the chemically dependent person and takes a leadership role to provide safe, innovative patient care.
  • Provides individual and group patient education on chemical dependency as assigned.
  • Conforms to establish State Nurse practice Act, departmental and facility policies and procedures.

Qualifications & Experience:

  • Graduate of an accredited school of nursing with a current license as a Registered Nurse or Licensed Practical Nurse by the Pennsylvania State Board of Nursing
  • Previous experience in chemical dependency nursing and/or psychiatric nursing with medical-surgical experience preferred
  • Valid C.P.R. certification

Medical Assistant – Per diem position. Bensalem Campus. 

Responsibilities:

  • Regularly shares observations regarding specific patient behaviors, background and other relevant factors.
  • Maintains an orderly and therapeutic environment for patients.
  • Communicates important clinical information verbally and/or in logs for the next shift.
  • Possesses basic knowledge of addiction concepts and effects of alcohol and drugs on adults.
  • Handles confidential information in a professional manner.
  • Seeks out supervision and/or notifies supervisory staff when unusual situations arise beyond scope of expertise.
  • Sets up charts for new admissions and maintains proper documentation.
  • Assists nurse, when necessary, with treatment planning input, continuing care plan input, contact with referral sources, halfway/recovery houses, coordination of outside appointments and transportation.
  • Performs and/or assists with search of belongings and properly ensures proper inventory; removes contraband properly and performs necessary documentation.
  • Properly and correctly takes and routes phone messages; answers phones promptly and courteously; provides clear, correct information to callers, visitors and coworkers.
  • Performs ancillary functions that are consistent with maintaining facility operations. This includes communicating patient movement with the admission department, maintaining census and other logs and completing any paperwork required.
  • Completes inventory duties, including restocking forms and handouts related to patient education, orientation and other programs.
  • Performs clinical functions within scope of expertise. This includes vital signs, detox assessments (CINA/CIWA scales), assisting in pre-certifications and transcribing orders.
  • Assists the nurse with other duties as requested.

Qualifications & Experience:

  • High School Diploma or its equivalent.
  • Candidate must have experience as a Certified Medical Assistant or Nursing Student
  • Phlebotomy Certification preferred.
  • Previous experience in a healthcare setting and providing direct care/services to patients, preferably in a drug and alcohol treatment setting.
  • Ability to build rapport with patients.
  • Strong problem solving and critical thinking skills.
  • Ability to thrive in a fast-paced environment.

Administrative Assistant – Part time positions. Northeast Philadelphia and Fort Washington Outpatient Office. 

Responsibilities:

  • Answers all incoming calls in a prompt and efficient manner and directs them to the appropriate staff member or department.
  • Completes intakes on incoming calls and schedules intake appointments based on agency policy and staff availability
  • Ensures immediate attention to all visitors entering the facility.
  • Completes Benefit verification for both Commercial and Medicaid Insurances Policies
  • Collects, records and makes deposits according to Livengrin policy.
  • Maintains confidentiality of all client related information.
  • Maintains fiscal and statistical records.
  • Inputs computer information including posting of daily activities, billing and CIS information.
  • Types correspondences and reports.
  • Files paperwork and mails correspondences.
  • Completes inventories and orders office supplies, when needed
  • Maintains office cleanliness.
  • Communicates with building maintenance, when needed
  • Operates office equipment.

Qualifications & Experience:

  • High School Diploma or its equivalent
  • At least 1 year experience in office administration

Admissions Receptionist – Per diem position. Bensalem Campus.

Responsibilities:

  • Serves as the face of the organization, offering friendly service to those entering the building or calling in on the phone.
  • Manages the building log of who is entering and exiting the building and issues visitor badge.
  • Answers a multiple line phone system; manages calls by routing them to the proper extensions or takes messages and delivers them within our message system.
  • Collects and documents patient co-pay and self-payments for treatment.
  • Directs visitors by maintaining employee and department directories.
  • Accepts deliveries and mail, organizes them to be distributed to the correct recipients using the office mailing system and ensures they get to the recipient in a timely manner.
  • Manages outgoing mail and packages for pickup.
  • Maintains the reception area, keeping it clean and free of clutter.
  • Communicates with building maintenance as needed.
  • Handles filing and data entry.

Qualifications & Experience:

  • High School Diploma or equivalent
  • Excellent written and oral communication skills required.
  • Highly organized and detail oriented.
  • Experience using a multi-line phone system.
  • Knowledge of Microsoft Office.
  • At least one-year experience in a secretarial position, preferably in a health care setting.
  • Familiar with PA state and federal confidentiality regulations.


Internships
If you are interested in applying for an internship please apply below.

COVID Safety

During this developing COVID-19 outbreak, Livengrin is committed to protecting our patients, families and staff from the spread of this virus (Coronavirus). As an essential provider of healthcare services, Livengrin plans to remain open and fully operational throughout this emergency. We are taking extraordinary infection-control precautions at all our facilities to maintain a healthy and safe environment. Please contact us with any questions or concerns regarding this situation at info@livengrin.org.

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