Training -De-escalation (EMPLOYEES ONLY)2019-07-29T10:35:52-05:00

Livengrin Building Recovery Together4833 Hulmeville Rd. Bensalem, PA 19020 | 800.245.4746  |

De-escalation (EMPLOYEES ONLY)

Training will provide 2 PCB Approved Education Hours

Presenter: Barbara Orr, MS

Date: Tuesday, August 13th

Time: 1:00PM – 3:00PM


Livengrin Main Campus

Shanahan Hall

4833 Hulmeville Road, Bensalem, PA 19020

Contact: Marisa Roeder


In this workshop, we will explore the opportunity and obligation we have to create an atmosphere in our working environment that pro-actively reduces the likelihood of escalating situations, as well as specific skills to use in our interactions with clients to both prevent escalations from happening, and de-escalate effectively when necessary.

We’ll review specific characteristics in the emotional and physical atmosphere that lend themselves to a calming environment, talk about pro-active approaches and the avoidance of power struggles, and examine antecedents to escalating situations that we can become more astute in recognizing.

We’ll then walk through specific elements of de-escalation: things to notice, things to do and say and not do and say, and ways we can arrange the immediate environment to allow for more a more effective tamping down of a troubled or crisis situation.

Finally, we’ll focus on alternatives to restraint to keep in the forefront of our minds to avoid as much as possible any need for hands-on de-escalation, including other resources to call upon to assist you in dealing with such situations.


Training Event Registration

    Cash, check or money order payment will be accepted on training day. Please make all checks payable to "Livengrin Foundation". Livengrin does not accept credit card payment at this time. Thank you!
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